Our Core Privacy Commitments
Six principles that underpin every decision we make about your personal data at king55.
Data Security First
All data transmitted between your device and king55 is protected by industry-standard TLS/SSL encryption. Stored data is encrypted at rest using AES-256. We conduct regular penetration testing and security audits to stay ahead of threats.
No Data Sales
king55 never sells, rents, or trades your personal information to third parties for marketing or commercial purposes. Your data is used solely to deliver and improve our platform services to you.
You Stay in Control
You have the right to access, correct, or request deletion of your personal data at any time. Our support team processes all data requests within 30 calendar days of receipt, in line with internationally recognised data protection standards.
Purpose Limitation
We collect only the data necessary for specific, clearly defined purposes — account operation, KYC compliance, fraud prevention, and service improvement. Data is never used beyond its stated purpose without your consent.
Defined Retention Periods
Personal data is retained only for as long as it is needed to fulfil the purpose for which it was collected, or as required by applicable law. Account data is securely deleted or anonymised within 12 months of account closure, where legally permissible.
Indonesia-Aware Practices
king55 serves Indonesian players and handles locally relevant data — including KTP identity documents and local bank account details for BCA, BRI, BNI, Mandiri, and major e-wallets — with heightened care and role-based access controls.
Contents
- 1. Introduction
- 2. Definitions
- 3. Data We Collect
- 4. How We Collect Data
- 5. Purposes of Processing
- 6. Legal Basis
- 7. Sharing Your Data
- 8. International Transfers
- 9. Data Retention
- 10. Security Measures
- 11. Cookies & Tracking
- 12. Your Rights
- 13. Minors
- 14. Third-Party Links
- 15. Policy Amendments
- 16. Contact & Complaints
This Privacy Policy forms part of the king55 User Agreement alongside our Terms & Conditions. By registering or using the king55 platform, you acknowledge that you have read and understood this policy. If you do not agree, please discontinue use immediately.
1. Introduction
king55 ("we", "us", "our") operates the online gaming platform accessible at https://king55.cam. We are committed to protecting the privacy and security of every individual who uses our platform, particularly our players based in Indonesia. This Privacy Policy sets out the basis on which we process personal data collected from you or provided by you in connection with your use of king55.
We take our data protection obligations seriously. Our practices are designed to align with internationally recognised privacy standards including the principles of the General Data Protection Regulation (GDPR) and applicable data protection frameworks. While king55 primarily serves players in Indonesia, we apply robust global privacy standards to all user data regardless of geographic location.
This policy applies to all personal data we hold about registered players, visitors to the king55 website, individuals who contact us via support channels, and any person whose data is submitted in connection with a king55 account.
2. Definitions
The following definitions apply throughout this Privacy Policy:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, national ID number (KTP), email address, IP address, device identifiers, and financial account details. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, erasure, or destruction. |
| "Controller" | king55, the entity that determines the purposes and means of processing your personal data. |
| "Processor" | A third party that processes data on behalf of king55 in accordance with our written instructions (e.g., payment processors, KYC verification providers). |
| "Data Subject" | The individual to whom personal data relates — in most cases, you as a registered king55 player. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of agreement to the processing of your personal data for a stated purpose. |
3. Data We Collect
The categories of personal data we collect and hold about you depend on the nature of your interaction with king55. The principal categories are as follows:
3.1 Registration & Identity Data
- Full legal name (as it appears on your Indonesian KTP)
- Date of birth
- Registered email address
- Indonesian mobile phone number
- Username and encrypted password
- City and province of residence (e.g., Jakarta, Surabaya, Bandung, Bali, Medan)
3.2 Identity Verification (KYC) Data
- Scan or photograph of your Indonesian national identity card (KTP)
- Selfie photograph for liveness verification, if requested
- Bank account statement from your nominated withdrawal account (BCA, BRI, BNI, Mandiri, CIMB Niaga, or other accepted institution)
- Any supplementary documents requested during enhanced due diligence reviews
3.3 Financial & Transaction Data
- Deposit and withdrawal amounts, dates, and payment methods
- Bank account numbers and e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja) used for transactions
- Transaction reference numbers and processing timestamps
- Bonus credit and wagering activity records
3.4 Gaming Activity Data
- Game sessions played, including game titles, stake amounts, outcomes, and session duration
- Sports betting selections, odds accepted, and settlement outcomes across markets including BRI Liga 1, EPL, Champions League, and other competitions
- Togel (Indonesia's traditional numbers lottery) ticket purchases and draw participation records
- Bonus usage and promotional participation history
3.5 Technical & Device Data
- IP address and approximate geolocation derived from IP
- Device type, operating system, and browser version
- Session login and logout timestamps
- Cookies, pixel tags, and similar tracking data (see Section 11)
3.6 Communications Data
- Records of live chat conversations, email correspondence, and support ticket history
- Feedback, survey responses, and complaints submitted to king55
- Marketing preference settings and email engagement data
4. How We Collect Your Data
king55 collects personal data through the following channels and methods:
- Directly from you: When you complete the registration form, submit KYC documents, make a deposit or withdrawal request, contact our support team, or respond to a survey.
- Automatically during platform use: Technical data such as your IP address, device identifiers, and session activity are collected automatically whenever you access king55, via server logs, cookies, and analytics tools.
- From third-party verification providers: Our KYC and AML compliance partners may return verification results, watchlist screening outcomes, and identity match scores that we associate with your account record.
- From payment processors: When you initiate a transaction via a local bank (BCA, BRI, BNI, Mandiri, Bank Permata, BSI, or others) or an e-wallet provider, the processor shares transaction confirmation data with king55 to reconcile your account balance.
- From fraud prevention services: We may receive risk signals and device fingerprinting data from third-party fraud detection providers to protect the integrity of the platform.
5. Purposes of Processing
We process your personal data for the following specific purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your king55 account, including authentication and password recovery. |
| KYC & AML Compliance | Verifying your identity, age (21+), and the source of funds to comply with international anti-money laundering obligations. |
| Payment Processing | Facilitating deposits and withdrawals via local Indonesian banks and e-wallets, and reconciling your account balance. |
| Gaming Service Delivery | Operating game sessions, settling bets, crediting winnings, and maintaining accurate gameplay records. |
| Responsible Gaming | Monitoring for signs of problem gambling, enforcing deposit limits, cooling-off requests, and self-exclusion obligations. |
| Fraud & Security | Detecting and preventing fraudulent activity, multi-accounting, bonus abuse, and unauthorised access attempts. |
| Customer Support | Responding to your enquiries, resolving disputes, and maintaining records of support interactions. |
| Marketing Communications | Sending promotional offers, reload bonuses, and seasonal campaign information to players who have opted in. You may opt out at any time. |
| Platform Improvement | Analysing aggregated usage patterns to improve platform performance, game selection, and user experience. |
| Legal Obligations | Complying with court orders, regulatory requests, and mandatory record-keeping requirements imposed by our licensing authority. |
6. Legal Basis for Processing
king55 relies on the following legal bases to process your personal data, depending on the specific activity:
- Contractual Necessity: Processing required to fulfil our obligations under the User Agreement — including account creation, payment processing, and game operation.
- Legal Obligation: Processing necessary to comply with applicable laws, including KYC/AML requirements, age verification (21+), and responses to lawful regulatory requests.
- Legitimate Interests: Processing for fraud prevention, platform security, and aggregate analytics, where our interests are not overridden by your fundamental privacy rights.
- Consent: Processing for marketing communications, non-essential cookies, and certain profiling activities — in each case, only where you have given clear, freely withdrawable consent.
Where we rely on consent as our legal basis, you have the right to withdraw that consent at any time by contacting our support team or adjusting your account preferences. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
7. Sharing Your Personal Data
king55 does not sell or rent your personal data. We share your information only in the following limited circumstances, and only to the extent necessary for the stated purpose:
7.1 Service Providers (Processors)
We engage vetted third-party processors to deliver specific services on our behalf, including:
- KYC & Identity Verification Providers: To verify your identity documents and perform watchlist screening.
- Payment Processors & Gateways: To facilitate deposits and withdrawals via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, LinkAja, and other accepted methods.
- Game Content Providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, and Pocket Games Soft receive session tokens to authenticate game rounds — they do not receive your full personal profile.
- Fraud Detection & Cybersecurity Services: To identify and block suspicious activity in real time.
- Customer Support Platforms: To manage live chat and ticketing systems on our behalf.
All processors are contractually bound to process your data only on our instructions and to maintain appropriate security standards.
7.2 Legal & Regulatory Disclosure
We may disclose personal data to law enforcement agencies, courts, regulators, or other public authorities where we are legally required to do so or where disclosure is necessary to protect the rights, property, or safety of king55, its players, or the public.
7.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of king55's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and any material change to the terms under which your data is processed.
king55 will never share your personal data with advertisers, data brokers, or any third party for their own marketing or commercial purposes without your explicit prior consent.
8. International Data Transfers
king55 operates internationally, and some of the third-party service providers we engage may process your personal data outside of Indonesia. Where personal data is transferred to a country that does not provide an equivalent level of data protection, we ensure appropriate safeguards are in place, which may include:
- Standard contractual clauses approved by recognised data protection authorities
- Binding corporate rules where applicable
- Data processing agreements that impose obligations equivalent to those in this Privacy Policy
By using the king55 platform, you acknowledge that your data may be transferred to, stored in, or processed in jurisdictions outside Indonesia. We take all reasonable steps to ensure that such transfers are conducted securely and in accordance with this policy.
9. Data Retention
king55 retains personal data only for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law and our licensing obligations. The following indicative retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account & Registration Data | Duration of account plus 5 years following permanent closure, in line with AML record-keeping requirements. |
| KYC & Identity Documents | 5 years from the date of account closure or last transaction, whichever is later. |
| Transaction Records | 5 years from the date of the transaction, in compliance with international AML standards. |
| Gaming Activity Logs | 3 years from the date of the session, used for dispute resolution and responsible gaming monitoring. |
| Support & Communications Records | 3 years from the date of the last communication, for quality assurance and dispute resolution purposes. |
| Marketing Preference Data | Until you withdraw consent or close your account, whichever comes first. |
| Technical & Device Logs | 12 months from collection, unless required for an active fraud investigation. |
At the end of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual.
10. Security Measures
king55 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:
- TLS/SSL Encryption: All data in transit between your browser and king55 servers is encrypted using TLS 1.2 or higher.
- AES-256 Encryption at Rest: Sensitive stored data — including KYC documents and payment account details — is encrypted at rest.
- Role-Based Access Control (RBAC): Only authorised personnel with a legitimate operational need may access personal data. Access is logged and audited.
- Two-Factor Authentication (2FA): Internal systems handling player data require multi-factor authentication for staff login.
- Regular Security Audits: We engage independent cybersecurity specialists to conduct periodic penetration testing and vulnerability assessments.
- Incident Response Plan: In the event of a confirmed data breach affecting your personal data, we will notify affected individuals and relevant authorities within the timeframes required by applicable law.
While we take every reasonable precaution to secure your data, no internet transmission or electronic storage system is completely impervious to risk. You can help protect your account by using a strong, unique password and enabling any available 2FA options. Never share your king55 login credentials with anyone.
11. Cookies & Tracking Technologies
king55 uses cookies and similar tracking technologies to operate the platform, personalise your experience, and analyse usage patterns. The categories of cookies we use are as follows:
11.1 Strictly Necessary Cookies
These cookies are essential for the platform to function correctly. They manage user session authentication, security tokens, and load-balancing. These cookies cannot be disabled without significantly impairing platform functionality.
11.2 Functional Cookies
These cookies remember your preferences — such as your preferred language, last visited game category, and display settings — to provide a more personalised experience across sessions.
11.3 Analytical Cookies
We use first-party analytics tools to understand how players navigate king55 — including which pages are visited most frequently, where users drop off during registration, and how game lobby interactions flow. This data is aggregated and anonymised; it is not used to build individual profiles.
11.4 Managing Your Cookie Preferences
You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Note that disabling strictly necessary cookies will prevent you from logging in or using core platform features. Clearing your cookies will log you out of your current session.
12. Your Data Protection Rights
As a king55 player, you hold a number of rights in relation to your personal data. We are committed to facilitating the exercise of these rights promptly and without undue burden. Your rights are summarised below:
To exercise any of the rights above, please contact our support team using the details in Section 16. We may need to verify your identity before processing your request, to protect against unauthorised access to another person's data.
13. Minors
king55 is strictly an adults-only platform. We do not knowingly collect or process personal data belonging to individuals under the age of 21. Our registration process includes an age declaration step, and all accounts are subject to age verification as part of the KYC process.
If we become aware that personal data has been submitted by or on behalf of a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data to the extent permitted by law, and return any deposits in accordance with our standard procedures.
If you are a parent or guardian and believe that a minor has registered on king55 without your consent, please contact us immediately at the email address provided in Section 16.
14. Third-Party Links & Services
The king55 platform may reference or integrate with third-party services — including game studios, payment processors, and live data providers — whose own privacy practices are governed by their respective privacy policies. king55 is not responsible for the data handling practices of these third parties once data leaves our systems.
We recommend reviewing the privacy policies of any third-party service you interact with in connection with your king55 account. Our privacy obligations apply solely to data processed within the king55 platform and by our contracted processors operating under our instructions.
15. Policy Amendments
king55 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. The "Last Updated" date at the top of this page will be revised whenever a substantive change is made.
Where changes are material — for example, changes to the categories of data collected, new sharing arrangements, or changes to your rights — we will notify registered players via email or a prominent in-platform notification before the revised policy takes effect. Your continued use of king55 after the effective date of any revision constitutes acceptance of the updated policy.
We encourage you to review this Privacy Policy periodically to remain informed about how we are protecting your personal data.
16. Contact & Complaints
If you have any questions about this Privacy Policy, wish to exercise your data protection rights, or want to raise a privacy-related concern, please contact our Data Protection team using the following details:
Email: [email protected]
Live Chat: Available daily 09:00–22:00 WIB via the platform interface. Our support team includes Indonesian-speaking agents and can assist in both English and Bahasa Indonesia.
We will acknowledge all privacy-related requests within 5 business days (WIB) and aim to resolve them fully within 30 calendar days. For complex requests that require additional time, we will notify you of the expected resolution timeline.
If you are not satisfied with our response to a privacy complaint, you have the right to escalate your concern to the relevant supervisory authority in your jurisdiction. king55 is committed to resolving all privacy disputes fairly and transparently.
Questions About Your Privacy?
Our team is ready to help you understand how your data is handled at king55. You can also explore our full Terms & Conditions or visit our FAQ for quick answers to common questions.